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Privacy Notice
BACKGROUND:
Intergrand UK Limited understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of all of our customers and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.
Intergrand UK Limited.
Private limited company, registered in England and Wales under company number 06766482.
Registered address: Focus School Nottingham Campus, Wellington St, Long Eaton, NG10 4HR
VAT number: GB 170466608.
Data Protection Officer: Legal & Compliance Manager.
Email address: campusnottingham@gmail.com
We are regulated by Food Standards Agency.
We are a member of ACS (Association Of Convenience Stores)
This Privacy Information explains how we use your personal data: how it is collected, how it is held, and how it is processed. It also explains your rights under the law relating to your personal data.
Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) and the Data Protection Act 2018 (collectively, “the Data Protection Legislation”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.
Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.
The personal data that we use is set out in Part 5, below.
Under the Data Protection Legislation, you have the following rights, which we will always work to uphold:
For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the details provided in Part 11.
It is important that your personal data is kept accurate and up-to-date. If any of the personal data we hold about you changes, please keep us informed as long as we have that data.
Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.
If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office. We would welcome the opportunity to resolve your concerns ourselves however, so please contact us first, using the details in Part 11.
Depending upon your use of Our Site, we may collect and hold some or all of the personal and non-personal data set out in the table below, using the methods also set out in the table. We do not collect any ‘special category’ or ‘sensitive’ personal data OR personal data relating to children OR data relating to criminal convictions and/or offences.
|
Data Collected |
How [We Collect the Data |
|
Identity Information including full name. |
From data submitted by yourself e.g. when placing an order or using our ‘Contact’ page. |
|
Contact information including telephone numbers and/or email addresses. |
From data submitted by yourself e.g. when placing an order or using our ‘Contact’ page. |
|
Business information including Business name, profession and contact details |
From data submitted by yourself e.g. when placing an order or using our ‘Contact’ page. |
|
Payment information including card details and bank account numbers. |
From data submitted by yourself e.g. when placing an order or using our ‘Contact’ page. |
|
Profile information including purchase history and preferences. |
From data submitted by yourself e.g. when placing an order or using our ‘Contact’ page. |
|
Data from third parties including contact information and profile data. |
From data submitted by yourself e.g. when placing an order or using our ‘Contact’ page. |
Under the Data Protection Legislation, we must always have a lawful basis for using personal data. The following table describes how we may use your personal data, and our lawful bases for doing so:
|
What We Do |
What Data We Use |
Our Lawful Basis |
|
Administering our business. |
Data supplied by yourself. |
Where it is in our legitimate interest to fulfil customer requests. |
|
Supplying our products AND/OR services to you. |
Data supplied by yourself. |
Where it is in our legitimate interest to fulfil customer requests. |
|
Managing payments for our products AND/OR services. |
Data supplied by yourself. |
Where it is in our legitimate interest to receive payment for goods and/or services. |
|
Personalising and tailoring our OR products AND/OR services for you |
Data supplied by yourself. |
Where it is in our legitimate interest for sales and marketing purposes |
|
Communicating with you. |
Communication data supplied by yourself. |
Where it is in our legitimate interest for operational or financial reasons |
|
Supplying you with information by email AND/OR post that you have opted-in-to (you may opt-out at any time) |
Communication data supplied by yourself. |
Where it is in our legitimate interest for sales and marketing purposes |
With your permission and/or where permitted by law, we may also use your personal data for marketing purposes, which may include contacting you by email AND/OR telephone AND/OR text message AND/OR post with information, news, and offers on our OR products AND/OR services. You will not be sent any unlawful marketing or spam. We will always work to fully protect your rights and comply with our obligations under the Data Protection Legislation and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out. We will always obtain your express opt-in consent before sharing your personal data with third parties for marketing purposes and you will be able to opt-out at any time.
We use the following automated systems for carrying out certain kinds of decision-making AND/OR profiling. If at any point you wish to query any action that we take on the basis of this or wish to request ‘human intervention’ (i.e. have someone review the action themselves, rather than relying only on the automated method), the Data Protection Legislation gives you the right to do so. Please contact us to find out more using the details in Part 11.
We will only use your personal data for the purpose(s) for which it was originally collected unless we reasonably believe that another purpose is compatible with that or those original purpose(s) and need to use your personal data for that purpose. If we do use your personal data in this way and you wish us to explain how the new purpose is compatible with the original, please contact us using the details in Part 11.
If we need to use your personal data for a purpose that is unrelated to, or incompatible with, the purpose(s) for which it was originally collected, we will inform you and explain the legal basis which allows us to do so.
In some circumstances, where permitted or required by law, we may process your personal data without your knowledge or consent. This will only be done within the bounds of the Data Protection Legislation and your legal rights.
We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Your personal data will therefore be kept for the following periods (or, where there is no fixed period, the following factors will be used to determine how long it is kept):
|
Type of Data |
How Long We Keep It |
|
Identity Information including full name. |
Data processed for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes. |
|
Contact information including telephone numbers and/or email addresses. |
Data processed for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes. |
|
Business information including Business name, profession and contact details |
Data processed for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes. |
|
Payment information including card details and bank account numbers. |
Data processed for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes. |
|
Profile information including purchase history and preferences. |
Data processed for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes. |
We will only store or transfer your personal data within the UK. This means that it will be fully protected under the Data Protection Legislation.
The security of your personal data is essential to us, and to protect your data, we take a number of important measures, including the following:
We will not share any of your personal data with any third parties for any purposes, subject to the following exceptions.
If we sell, transfer, or merge parts of our business or assets, your personal data may be transferred to a third party. Any new owner of our business may continue to use your personal data in the same way(s) that we have used it, as specified in this Privacy Policy.
In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.
If any of your personal data is shared with a third party, as described above, we will take steps to ensure that your personal data is handled safely, securely, and in accordance with your rights, our obligations, and the third party’s obligations under the law, as described above in Part 8.
If any personal data is transferred outside of the EEA, we will take suitable steps in order to ensure that your personal data is treated just as safely and securely as it would be within the UK and under the Data Protection Legislation, as explained above in Part 8.
If we sell, transfer, or merge parts of our business or assets, your personal data may be transferred to a third party. Any new owner of our business may continue to use your personal data in the same way(s) that we have used it, as specified in this Privacy Policy.
In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.
If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.
All subject access requests should be made in writing and sent to the email or postal addresses shown in Part 11. To make this as easy as possible for you, a Subject Access Request Form is available for you to use. You do not have to use this form, but it is the easiest way to tell us everything we need to know to respond to your request as quickly as possible.
There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.
We will respond to your subject access request within 30 days and, in any case, not more than one month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.
To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details (for the attention of Legal & Compliance Officer):
Email address: campusnottingham@gmail.com
We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.
Any changes will be made available via this website. This Privacy Notice was last updated on 10th May 2020.
Use of cookies by Intergrand UK Ltd
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns and does not identify any individual. We may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our Site and to deliver a better and more personalised service. You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our Site.